Webhook

Receive real-time form submission data as JSON payloads delivered directly to your server endpoint. Webhooks allow you to automate workflows, trigger downstream actions, and integrate Simplicity AI with your own systems — without polling the API.

1. Add a New Webhook

   Navigate to the Integrations section in your dashboard and click Add New Webhook to register a new endpoint.

   

   Each webhook you register will listen for form submission events and forward the data to the URL you specify. You can register multiple webhooks — for example, to route events to different services such as a CRM, a database, or a notification system.

2. Configure Your Endpoint

   Enter your publicly accessible endpoint URL and set an Authorization header value.

   

   The authorization header is sent with every request so your server can verify that incoming payloads are genuinely from Simplicity AI and not from an unknown or malicious source. On your server, validate this header before processing any payload.

   Your endpoint should respond with a 200 OK status code to acknowledge receipt. Any other response code will be treated as a failed delivery and may trigger a retry.

3. Manage & Monitor

   From the Webhook Dashboard, you have full visibility and control over all your registered webhooks.

   

   • You can also see all your successful and failed webhook events from your webhook dashboard

   

   For each webhook, you can:

   • View delivery history — inspect every event that was sent, including the full request payload and server response.
   • Debug failures — identify failed deliveries, see the error response returned by your server.
   • Monitor status — quickly see which webhooks are active, paused, or experiencing repeated failures.
   • Edit or delete — update your endpoint URL or authorization header at any time, or remove a webhook entirely.

   If your endpoint is temporarily unavailable, Simplicity AI will automatically retry failed deliveries with exponential backoff to avoid data loss.